Effective Date: 30-06-2026
Welcome to Flyera Trips & Tours. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.
Who We Are
Flyera Trips & Tours provides flight bookings, holiday packages, hotel reservations, travel planning, airport transfers, and other travel-related services.
Email: info@flyeratripstours.co.uk
By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Postal address
- Travel preferences and booking details
- Passport information (where required for travel bookings)
- Date of birth (where necessary)
- Payment information (processed securely by trusted third-party payment providers)
- IP address, browser type, and device information
- Website usage data collected through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process travel enquiries and bookings
- Arrange flights, hotels, holiday packages, and other travel services
- Respond to customer enquiries
- Provide customer support
- Send booking confirmations and travel updates
- Improve our website and services
- Prevent fraud and enhance website security
- Comply with legal and regulatory obligations
- Send promotional offers or newsletters where you have given your consent
Cookies
Our website uses cookies to improve your browsing experience and understand how visitors interact with our website. Cookies help us remember your preferences and improve website performance.
You can disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.
Sharing Your Information
Flyera Trips & Tours does not sell or rent your personal information.
We may share your information only when necessary with:
- Airlines
- Hotels and accommodation providers
- Tour operators
- Visa processing partners
- Payment service providers
- Government authorities where legally required
- IT support and website service providers
- Professional advisers or regulatory authorities where required by law
We only share the information necessary to provide the requested services.
Payment Security
Payments made through our website are processed using secure third-party payment providers. We do not store your complete debit or credit card information on our servers.
Data Security
We use appropriate technical and organisational security measures to protect your personal information against unauthorised access, misuse, loss, disclosure, or alteration.
Although we take reasonable steps to safeguard your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Complete your travel bookings
- Provide customer support
- Meet legal, tax, and accounting obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it is securely deleted or anonymised.
Your Rights
Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
- Lodge a complaint with the appropriate data protection authority
To exercise these rights, please contact us using the email address below.
Third-Party Links
Our website may include links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take appropriate steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how Flyera Trips & Tours handles your personal information, please contact us:
Flyera Trips & Tours
Email: info@flyeratripstours.co.uk
We will respond to your enquiry as promptly as possible.